Shipping and Delivery
We offer FREE SHIPPING on all orders — worldwide.
We work with trusted print partners with production facilities in Europe, North America, and Australia. Your order will be printed and shipped from the location closest to you, to ensure faster delivery and lower environmental impact.
Depending on your location, you should expect to receive your order within 3 days to 3 weeks after it has been processed. Please note that delivery times are estimates and may vary during busy periods (such as holidays or sales).
Customs & Import Fees
Orders shipped outside of the European Union may be subject to customs duties and/or import taxes, which are levied by your local customs office. These fees are outside of our control and are the responsibility of the recipient.
As customs policies vary widely from country to country, we recommend contacting your local customs office for further information.
Damaged or Incorrect Items
We sincerely apologize if your order arrives damaged or if you receive an incorrect product. To help us resolve the issue quickly, please contact us within 7 days of receiving your order and include:
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Your order number.
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Photos of the damaged or incorrect item(s).
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Any other relevant details.
We will get back to you as soon as possible to arrange a replacement or refund.
Returns
If you are not completely satisfied with your purchase, you have the right to return your order within 14 days of receiving it. Please follow these steps to return your item(s):
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Contact us by email before sending any returns.
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Return the item(s) in their original packaging, unused, and in undamaged condition.
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Use a trackable shipping method to ensure the parcel can be traced.
Important notes:
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You are responsible for the item(s) until they are received by us.
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Return shipping costs are borne by the customer.
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You cannot cancel your purchase simply by refusing delivery of the package — you must notify us and follow the return process.
Once we have received and inspected the returned item(s), we will process your refund as soon as possible. The refund will cover the cost of the item(s) only — additional services (such as shipping) are non-refundable.